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CS Solutions
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CS Solutions from SHINKAWA support customers to help them solve their counter-requirement problems.
You may be confronted with personnel-requirement problems; for example: maintenance, engineering, software development, and work supervision cannot be adequately staffed because of reductions in the number of company employees; but on the other hand, you must maintain the reliability of the plants in your charge, or you must cut the total cost of the activities involved.
SHINKAWA supports the entire range of activities, from maintenance, engineering, and the system development, mainly instrumentation and electrical systems, to construction engineering and supervisory duties.
We will be responsible for on-the-spot investigation through handover after commissioning.
 
Our concept concerning maintenance and service duties
SHINKAWA serves as a business partner supporting the production activities of our customers by helping them in every aspect of production; for example, daily engineering and maintenance related to instrumentation, various kinds of operations, and periodic inspections.
By our definition, these comprehensive services are called CS Solutions (Customer Support Solutions).
We are pleased to offer our services, which are provided taking into full consideration not only quality and safety, but also life cycle costing.
 
SHINKAWA's CS Solutions style
Service network
SHINKAWA supports various kinds of customer needs through a widely distributed service network.
SHINKAWA aims to serve as a “practicing doctor” of instrumentation and electrical systems, rooted in individual districts and customer-oriented.
     
Our sales staff and more than 200 engineers in the company demonstrate their collective strength in supporting customer needs.
Service staff and engineering staff are stationed in 15 locations, among 34 branches located all over Japan.
The Solution Department located in Hiroshima city is in charge of development and of technical support for all the 34 locations.
Click here to see all our branches in detail.
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